Returns Policy

Most products sold by qualify for free exchange or replacement within 30 days from the date your order ships. Please visit our Online Returns Center to process your return. The product must be in its original condition, unused and in its original packaging. If we do not receive your return in its original condition, a service charge of $8.49 will be deducted from your refund. Returns other than for exchange or replacement will be assessed a fee of $8.49 which will be deducted from your refund. We do not refund any freight or shipping charges. This policy applies for domestic orders only.

We do not accept returns or exchanges for any products after 30 days from the date your order ships, EXCEPT Super Tough Brand and Valley Forge Koralex II American flags.

If you would like assistance in returning an item, please contact our customer service department at 1-872-256-1315 or email us at We will be happy to walk you through the return process.

Clearance items are not eligible for return.